Shipping & Returns

Shipping 

  • We aim to dispatch most orders within 24 hours.

  • Shipping costs are based on the weight of your order and the delivery method. Larger or heavier parcels are sent via courier, which aim to deliver within 1 - 2 working days. Smaller and lighter parcels are sent via Royal Mail by recorded delivery which typically take between 2 - 4 working days from dispatch. International orders, please allow an additional 2 - 4 working days.

  • Additional shipping charges may apply to remote areas.

  • Working days are classed Monday to Friday, excluding public/bank holidays.

Return & Exchange Policy

  • We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for exchange or a full refund less any shipping charges. Returns must be delivered to us within 14 days of the date you received the item(s)

  • Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund. We can not be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

  • To make a return, please email us at sales@everythinggreyhound.co.uk to request a return authorization. Please include the order number and item(s) you wish to return.

  • Upon receiving your returned item(s) your return or exchange request will be processed promptly.

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© 2019 by Everything Greyhound.